Customer Relationship Management
In Today's ever changing world, customers are moving away from traditional to more conventional ways in interacting with enterprises and buying products and services. Keeping track of customers across various business processes like sales, customer support and marketing initiatives gets harder day by day. Our extensive experience across various industries can support your organization's need to implement, upgrade or customize CRM programs that influence the customers when it comes to buying decisions, brand impression and retaining customers. Our experts are tailored to support your CRM strategies, offering end-to-end services from planning and evaluating to process optimization and to implementation and post production support.
To help you unify customer data and achieve transparency in business operations, we modernize and transform your CRM systems and processes. We constantly enhance our CRM services through our strategic partnerships with chief CRM product vendors. We work with a broad range of CRM products, including Oracle CRM, Siebel CRM, MS Dynamics CRM, Salesforce and SAP CRM.
Service Offerings
Assessment Services :
Our team of experts are focused on helping our clients maximize the value of their technology investment. In order to achieve the goal of helping our clients as a trusted partners we offer key services such as Product Assessment, Risk Assessment, Detailed Technical Study, Strategy Planning, Upgrade and Implementation Assessment.
Implementation Services :
KAS has successfully served several clients in implementing or re-implementing technology solutions. Our experts have hands on experience in implementing various technology solutions in mid to large organizations across various industry verticals. Our capabilities includes Data Transformation, End-to-end Implementation, Integration, Project Management and Quality Assurance.
Upgrade Services :
In this ever changing market, you need to make sure your application is able to meet business objectives and upgrading your systems with the best methodology and approach to ensure business processes are unifying with business goals. KAS's methodology and upgrade roadmap would enable your organization to increase ROI. Our upgrade service includes Upgrade Assessment, Technical Upgrade, Customization, Transitions, Re-implementation and Platform Migration.
Support Services :
Over a decade we have delivered measurable business value to our clients globally by managing and maintaining various applications and systems. We have made significant investment in technology solutions by establishing our center of excellence and building a strong pool of dedicated experts to deliver quality support services including Application Support, DBA Support, Systems Administration, Bug-Fixing, Performance Tuning, Multi-level Maintenance and Troubleshooting.
QA and Testing Services :
A successful application or environment upgrade, re-implementation or a new implementation is supported by a proper QA and testing services. Our application testing services includes, QA Consulting, System Testing, Regression Testing, Integration Testing, Test Automation, Performance Validation etc.
Ask us if you have any question. We can help you!
+1-(954)-590-0531 sales@kassoftllc.com